Retail Associate - Richmond, VA
We are looking for a friendly, creative, and hardworking individual to join our team at our shop located in Carytown in Richmond, Virginia. This position will be responsible for working weekday and weekend shifts at our retail store, assisting customers, running a point of sale system, receiving and entering inventory, retail merchandising, assisting with special events, and other tasks.
This is a full-time, hourly position, working approximately 30-35 hours per week. Must be able to work weekends and available to work during our peak holiday season from November 1 through December 31.
Competitive hourly pay based on experience. Benefits include paid time off, employee discounts and an annual holiday bonus.
Start Date: February 2025
Primary Responsibilities:
- Provides exemplary customer service, connects and engages with customers to cultivate a memorable retail experience
- Assists customers with check out as well as handling returns and exchanges
- Becomes an expert on Lineage products and other product lines we carry
- Processes and enters store inventory using point of sale and e-commerce software
- Restocks products and assists with merchandising store displays
- Assists with setting up maker pop-ups, tastings, and other special events
- Assists with social media stories as needed
Qualities & Skills:
- Retail or customer service experience preferred
- Understanding of Lineage brand, its product line, and appeal to customers
- Passionate about handmade and locally made goods
- Strong verbal and written communication skills
- Able to make genuine connections with customers
- Able to multitask and work independently
